• This website is operated by Specialist IT Services, all the information and services available from this site are based upon your acceptance of all the Terms and Conditions stated.
  • Please read these Terms and Conditions carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access this website or use any of its services.
  • We reserve the right to update, change or replace any part of these Terms and Conditions on our website. It is your responsibility to check this page periodically for changes.
  • In order to use our service you must be at least 18 years of age.
  • You may not use our services for illegal purposes, nor may you in use of our services violate any laws in your country of residence.
  • Your credit or debit card payment information is encrypted while  making a payment to us, through Payment Card Industry Data Security Standards (PCI DSS) compliant payment gateways.
  • You agree to provide current and complete accurate purchase and account information for all purchases made from us.
  • Your submission of personal information to us, is addressed in our Privacy Policy.
  • We are not liable for any harm or damages caused related to using third party websites, products or services. Complaints or concerns regarding third party products should be directed to the third party.
  • Prices of our services are subject to change without notice. We reserve the right at any time to modify or discontinue any of our services without notice.
  • You must not transmit any viruses or Malware on this site, any breach or violation of any of the Terms will result in an immediate termination of our services.

Refund Policy

Our policy last 7 days, therefore you need to contact us within this period to be eligible for a refund.

Services Refund Policy:

We offer refunds in cases where you cancel a project before its completion.

Web Design and Consulting:
If you cancel a contracted project after the work commences, you will be billed for all the work charges incurred up to the cancellation point. This will be charged at an hourly rate of £49.99.

Web Hosting:
A web hosting contract may be cancelled up to 7 days after the account has been set up and a refund will be given minus a £15 administration fee. After 7 days neither a full or partial refund based on the remaining months of the year’s hosting fee can be given.

Once a refund request has been received we will approve or deny your refund based on the refund policy terms. If you are approved for a refund, a credit will be applied to your debit or credit card, within 7 to 10 working days. Please wait for up to 7 days for the refund to show up in your account, if you have any concerns please contact us at: enquiries@specialistitservices.uk